1) If giving a speech to an group of strangers, the best way to open your talk, establish your credibility or authority, and engage the audience is to:
-- Choose one --A. Tell a tasteful joke to build rapport and create a more relaxed mood.B. Describe your professional credentials.C. Project authority by opening with a strong statement of fact or opinion.D. Tell a personal story or anecdote that reflects the key theme of your talk.
2) In a presentation, the best place to put your key message is:
-- Choose one --A. At the end of your talk so that you keep your audience in suspenseB. At the end of your talk where, after you’ve presented all your arguments, it’s most convincingC. At the beginning of your talk so your audience has incentive to listenD. At the beginning, the middle and at the end
3) If you don’t know the answer to a question asked by your audience, your best strategy is:
-- Choose one --A. Just admit you don’t know the answer and move on.B. Offer a reasonable guess, but don’t look like you don’t know!C. Admit you don’t know but offer to find out.D. See if anyone in the audience knows the answer.
4) Unless it’s a solemn occasion, telling a joke is almost always a good idea because:
-- Choose one --A. It puts you at ease.B. Audiences always appreciate a sense of humor.C. It can liven up dry material.D. A good joke will help audiences remember you and your message.E. None of these.
5) It’s a good idea to use Powerpoint or other visual aids because:
-- Choose one --A. It keeps you on track and saves you from having to look at notes.B. They can present complex ideas in a colorful, more memorable way.C. They convey a certain sophistication, and like it or not, audiences nowadays expect it.D. It gives you and your audience a common visual focus.
6) As audience members we are affected by visual and auditory impressions as well the actual content of a presentation (the information presented). According to some famous research, the relative magnitude of these impacts (from greatest to smallest) is:
-- Choose one --A. Auditory, content, visualB. Visual, auditory, contentC. Content, visual, auditoryD. Content, auditory, visualE. Roughly equal – depends on the audience, speaker, topic and setting
7) One of the best ways to deal with nervousness or “butterflies” is:
-- Choose one --A. Imagine your audience all in their underwear (or less).B. Start with the good joke to loosen everyone up.C. Darken the room and start with a slide show until you’re comfortableD. Talk with individual audience members before starting your talk.
8) As a speaker the single most important thing for you to consider is:
-- Choose one --A. Having good visual aids, especially if you lose your notes.B. Your audience’s perspective (their knowledge, concerns, attitudes).C. Developing a clear, coherent structure for your talk.D. Good physical delivery (eye contact, vocal variety, etc.)
9) At the end of your talk, if you ask for questions and the audience is silent, the best thing to do is:
-- Choose one --A. Pass out any hand-out materials and thank everyone.B. Talk further about a point you feel deserves emphasis or clarification.C. Ask if people would like to take a break and come back for Q and A.D. Invite people with questions to meet with you or call you individually.
10) The best time to distribute hand-out materials is:
-- Choose one --A. Before you start your talkB. At the end of your talkC. Whatever your audience prefersD. It probably doesn’t matter
11) Some studies show that after 24 hours an audience forgets about ____% of what they heard, and after 2 days about ______%.
-- Choose one --A. 20% and 50%B. 30% and 60%C. 50% and 80%D. 40% and 70%
12) In a sales presentation or interview, which approach is generally the most effective?
-- Choose one --A. Give a brief history and description of your company, describe the services it can provide, then discuss those services in more detail as they relate to the project in question.B. Give the prospect a brief overview of your company, emphasizing how your company is different from and better than the competition.C. Discuss your prospect’s business needs and then show how your product or service will meet those needs.D. Describe the choices your prospect could make and explain your company’s strengths compared to your competitors, pointing out their weaknesses.
13) As a presenter, what should you do with your hands while speaking?
-- Choose one --A. Clasp them behind your back so they are not distracting.B. Gesture with them.C. Keep them in your pockets to project a casual confidence.D. Simply keep them at your sides to look composed and business-like.
14) Generally, the best way to end a “persuasive” (vs. “informative”) presentation is to:
-- Choose one --A. Tell a brief, entertaining story that leaves your listeners in a good mood.B. Simply sum up your main points—“tell ‘em what ya told them.”C. Ask them to do or consider something—a “call to action.”D. Find a use a good quote that drives home your main point.
15) When speaking to an audience that is skeptical or generally disagrees with your position, the best approach is to:
-- Choose one --A. Show the weaknesses in their position before explaining yours.B. Acknowledge any common ground or points you agree on before explaining your position and pointing out the weaknesses in theirs.C. Lay out your position clearly and strongly, providing evidence to support it, then show the fallacies or weaknesses in their position.D. Reinforce your position with strong hand-out material.
16) The biggest pitfall or danger with PowerPoint slides is:
-- Choose one --A. They can be so flashy that they detract from the message.B. The speaker’s tendency to read them aloud to the audience.C. Using too many words on a slide.D. Using a font that is too small or otherwise difficult to read.
17) The most common problem with most team presentations is:
-- Choose one --A. It’s not clear who the leader is.B. If one team member makes a factual mistake while speaking, the other members are unsure how or whether to correct it.C. When the audience asks a question, no one is sure who should handle it.D. As they each make short presentations, team members often fail to provide comments to link each other’s remarks.
18) The writer Maya Angelou once said, “An audience will likely forget much of what you say, but they will remember….:”
-- Choose one --A.The quality of your visual aids.B. Your opening statement.C. How confident you seemed.D. How you made them feel.
19) When addressing a large audience, a speaker should try to make eye contact with:
-- Choose one --A. The most important people, especially any “decision-makers.”B. Everyone in the first row.C. Someone from each section of the audience.D. No one at all because it’s simply too difficult; instead the speaker should just scan the crowd, looking at foreheads.
20) Who was it who said:
If it’s true that the fear of public speaking is even greater than the fear of death, then the average person at a funeral would rather be in the casket than delivering the eulogy.”
-- Choose one --A. Will RogersB. Jerry SeinfieldC. Mark TwainD. Abraham Lincoln
What public speaking issues concern you most? Check any or all and add any notes or questions you’d like to discuss.General nervousness—the jittersOrganizing my informationInvolving my audienceMaking “dry material” interestingUsing my voice effectivelyPhysical presence (e.g., knowing what to do with my hands, etc.)Handling questions and answers (Q&A)Designing or using visual aidsProjecting more authority
Other area of concern?
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